Job description

 

Purpose of Role

The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. 

Your Impact

Sales & Omni

• Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
• Deliver omni-channel requests in line with UA process and policy through digital experience

Brand Image & Customer Experience

• Model the UA service culture and customer expectations
• When assisting athletes communicate brand messages according to UA Service Model
• Incorporate product knowledge into selling process by participating in training

Retail Operations

• Maintain standards covering merchandise and floor sets
• Comply with UA policies and procedures
• Complete the operational and cash processes (manual or system) in line with training
• Adhere to Under Armour’s dress code and attendance policies
• Fulfill the working hours as scheduled to Under Armour’s attendance policy

Team Collaboration/Self Growth

• Collaborates with teammates to achieve store goals
• Accountable for self-development, while seizing growth opportunities to increase performance

Qualifications

• Basic numeracy, literacy, listening, and communication skills
• Fluency in local language
• Proficient in use of computers and other technology
• Demonstrated collaborative skills and ability to work well within a team
• Demonstrated ability to work in a fast-paced and deadline-oriented environment

Requirements

• Experience working in a sports/apparel & footwear retail environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

Physical Requirements

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to move about for extended periods of time with short breaks to handle products
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities