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centre info

Our Services

We pride ourselves on offering great and safe on-site services to make your visit even more enjoyable. As well as the services below, if you require any help or assistance, our Guest Services Team are on hand to help. You'll find them located in our Guest Services Suite in Central Square. 

If you'd like to find out more about our disabled services, please click here


Free Wi-Fi is available across the centre using The Cloud. Find it when you log onto the internet using your smart phone. Set up an account and enjoy free internet access at Gunwharf Quays time and time again.

Cash Machines

Cash machines are located around the centre on the lower ground floor by Marks and Spencer Outlet, Burger King and Tesco Express.

Information Centre

The Guest Services Team are here to help Guests in any way possible, including all enquiries relating to Gunwharf Quays, local attractions and store offers.

The Guest Services Suite is open seven days a week and is located in Central Square.

Our Facilities

We have three separate toilet blocks located around the centre offering you first class facilities. These include baby feeding and changing facilities,  and disabled facilities including adult hoists. If you are visiting the centre and have any specific requirements, please do not hesitate to contact us.  For more information about our disabled facilities, please click here.

Cleaning and Security

Our goal is to ensure that as soon as you enter Gunwharf Quays you feel safe and happy in our clean and well landscaped centre. We are open 24 hours a day, and as such we operate our cleaning and security operations around the clock, 365 days a year. Click here to find out more.