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Guest Services

Guest Services

The Guest Services team offer a unique service, providing great customer service, tourist information and concierge services. The team of international hosts can help with any enquiry. Click here to contact us.

Within the Guest Services Suite, situated in Central Square, you can also purchase Gunwharf Quays Gift Cards. If you're looking for the perfect present, spoil them with the gift of choice! Our Gift Cards can be used in all shops, many of our restaurants, and Hollywood Bowl. Click here to find out which of our shops and restaurants do not accept our Gift Card. 

Our Guest Services Team have centre guides, maps of the city, visitor information and information about Gunwharf Quays special offers and additional discounts. Other services we offer include:

  • Information about our Disabled Services
  • Phone Charging
  • Lost & Found
  • First Aid Point
  • Transport Information
  • Accommodation Information
  • Child Safe Scheme
  • Children’s History Trail
  • Shop mobility (manual and powered wheelchairs/scooters)
  • Restaurant Reservations
  • Restaurant Guide and Menus
  • Store Information
  • Tourist Information
  • Foreign Language Assistance
  • Pushchair Hire
  • Umbrella Hire
  • Events and Activity Information
  • Free WiFi Hotspot

Please do call us on 023 9283 6700 with any questions about visiting Gunwharf Quays, or Contact us.